FAQ
Can I buy something exactly like a piece in the portfolio?
Tie-dye has a mind of its own, so no piece can be recreated exactly. But you can use any portfolio piece as inspiration — tap “Make one like this” and Alli will dye you something in the same spirit, with the same item, colors and style.
How does a custom order work?
Pick your item, size, 2–4 colors and dye style in the custom builder, add any notes, and check out. Alli reviews every design and reaches out if there are questions, then folds, ties and dyes your piece by hand.
How long does a custom order take?
Every piece is dyed to order, so timing depends on the design and how busy the dye table is. Alli will confirm the timing after reviewing your order. Need it by a certain date? Put it in your notes.
Do you offer local pickup or delivery?
Yes! Choose local pickup or local delivery at checkout, or send a message through the contact page to set it up.
Can you do group, team or family orders?
Reach out through the contact page with what you have in mind — sizes, colors, quantity and your date — and Alli will get back to you.
What's your return policy?
All sales are final. Because every piece is custom-made for you, we aren't able to accept returns or exchanges. If something arrives damaged, please reach out right away.
How do I wash my tie-dye?
Wash cold, inside out, with like colors. Wash it on its own the first time since a little extra dye may rinse out. Tumble dry low or hang dry, and skip the bleach.
Where can I find you in person?
Alli brings AlliPop to local markets and pop-ups. Follow along on Instagram and Facebook to see where the booth will be next.
Still have a question?
Contact Alli